There were two immediate problems with the Nantucket Rollneck Sweater when it arrived.
One was the color. In the online version, the sweater was medium blue with gray-ish stripes. What I received was light, almost baby blue with conventional white stripes. What looked intriguing in the online version turned out to be bland an ordinary in the sweater itself.
The other problem was size. I ordered XL since I tend to be a bit stout in physique and prefer that size. This sweater's XL proved to be humongous, with the top of the sleeves hitting me at mid-bicep.
So these two problems, combined, led me to return the sweater for refund (which was well-handled by customer service, I should add).
In sum, the color of the sweater should be the same online and in-person. Plus, there should have been an online advisory that the sweater runs way large.
John M.
Bainbridge Island, WA
A beautiful quality classic. My customers love them.
I love the feel and look of this sweater. I can't wait to wear it in cold weather