I ordered the Wellfleet sweater in mid-June. It is the first week in August and I have no idea where it is. One week ago it was in Puerto Rico per USPS but the trail ends there. I am a Navy guy leaving the country very soon and I have to deal with tracking down a 150$ sweater. I get packages from Amazon in a week to ten days. What takes so long for a sweater to arrive?
A terrific sweater- outstanding attention to detail, beautifully made in the USA
Purchased the Nantucket rollback sweater and couldn’t be more pleased! It’s not every day that one finds just the perfect fit, comfort, quality AND made one state away! Happy to support this company and plan to purchase more.
There were two immediate problems with the Nantucket Rollneck Sweater when it arrived.
One was the color. In the online version, the sweater was medium blue with gray-ish stripes. What I received was light, almost baby blue with conventional white stripes. What looked intriguing in the online version turned out to be bland an ordinary in the sweater itself.
The other problem was size. I ordered XL since I tend to be a bit stout in physique and prefer that size. This sweater's XL proved to be humongous, with the top of the sleeves hitting me at mid-bicep.
So these two problems, combined, led me to return the sweater for refund (which was well-handled by customer service, I should add).
In sum, the color of the sweater should be the same online and in-person. Plus, there should have been an online advisory that the sweater runs way large.
John M.
Bainbridge Island, WA